Printable calendar sheets
Printable sheets were the treaty between the computer and the front desk. The computer made the grid. The desk fixed the grid.
Weekly appointment grid
Four working columns, 30-minute rows. Good for a small office, poor for long notes.
Reschedule log
Old date, new date, reason, initials. Boring, which is exactly why it helped.
Common sheets
| Sheet | Best use | Ellen's complaint |
|---|---|---|
| Weekly grid | Seeing open slots at a glance. | Too little room for anything after the name. |
| Daily call-back list | Keeping phone work separate from appointments. | People wrote appointment changes in the margin anyway. |
| Recurring worksheet | Planning several dates before entering them. | Always needed one more row. |
| Cancellation sheet | Listing open times after calls. | Had to be rewritten when the printer jammed. Naturally. |